Delivery Information

Same day dispatch before 3pm

With over 6 distribution warehouses, we offer same day dispatch and next working day delivery across the United Kingdom with all in-stock products.

Mainland next day* delivery on all orders.

Enjoy next working day delivery on all orders excluding 1m+ & Pallet deliveries.

There are some geographical areas that we are unable to offer next day delivery as standard, such as the Scottish Highlands. We are unable to guarantee next day delivery to the following post codes AB31, AB33-38, AB44-56, IV, HS, KA27-28, KW, PA20-88, PH17-26, PH30-44, PH49-50, TR21-25 and ZE.

We are unable to deliver to the Isle of Scilly, Jersey, Guernsey, Northern Ireland, Isle of Man and the rest of Europe.

Delivery on orders to Highlands and Islands will be charged at £11.99 Inc. VAT

Next day delivery receive order before 12 charged at £4.99 Inc. VAT

Saturday Delivery charged at £8.99 EX. VAT

DPD Tracking & 1 Hour delivery window

We partner with DPD for all of our deliveries excluding 1m+, fragile, batteries, & pallet deliveries. All DPD items are sent by express tracked next day service with a dedicated one-hour delivery window. On occasion, and to improve your delivery service, we may use alternative courier services.

Batteries & Fragile Goods

For fragile goods such as batteries, lamps, and light fittings, we try to use a local delivery service where possible. Regardless of the courier, your goods will be thoroughly packaged to ensure they arrive in the best possible order.

1m+ Length deliveries

Products 1m+ need a special delivery method with a cost of £35 ex.VAT per bundle. We aim to provide a next working day service for 1m+ deliveries, however, it may take 1-2 working days.

Pallet Deliveries

Larger products require a pallet delivery in order to safely ship these products to you. Pallet deliveries are £49.99 ex.VAT and can take 1-3 working days but, in most instances, arrives in 1-2 working days. Pallet deliveries are kerbside only. We endeavour to keep you updated on your delivery, however, please be advised that this might just be a named day service within normal working hours.

Back-orders

As one of the UK’s leading suppliers of electrical & renewable goods, we have strong relationships direct with the manufacturers. If an item is out of stock, you can still place a back-order to be the first in-line when that item is back in stock. We usually see out of stock items back in stock within 3-5 working days and dispatched immediately. Whilst every effort is made to ensure that the stock availability of products displayed on the site is accurate; all goods are subject to availability. If on receipt of your order we find the goods you have ordered are no longer available from stock, we will inform you as soon as possible.

Please note we do not allow collections from any of our warehouses

*Working days are classified as Monday to Friday and exclude bank holidays.